Questions?
Frequently asked questions
Here are some common questions
we often receive.
For orders before 1pm, we will send out on the same day from Monday - Friday. So estimate u will receive within 2 days after shipment.
You can find our products at select retailers listed in our social media.
Due to the consumable nature of our products, we do not accept returns. However, if your order is damaged or incorrect, please contact us within 48 hours for a replacement or refund.
If your order has not yet been processed for shipping, we can try to amend it. Please contact us immediately.
Yes! We offer customized snack boxes for events, corporate gifts, and bulk purchases. Please contact our support team for a quotation.
Once your order has been shipped, you will receive an email with a tracking number and a link to track your order.
Most of our snacks are made with natural ingredients and do not contain artificial flavors or preservatives.
To maintain freshness, store snacks in a cool, dry place in an airtight container.
Our snacks are best consumed within 1 month for optimal freshness, though they typically have a shelf life of 8 to 12 months from the production date.
Most of the product are halal certified. Kindly view each product description as there will be stated.
Monday to Friday from 09:00am - 6:00pm
Still unsure?
We’re here to help — just reach out and we’ll get back to you.